Project Manager
About the candidate
Hugh is a solution-oriented professional offering extensive experience in spearheading multiple digital marketing projects as per global brand guidelines. Proven success in overseeing content requests, supporting product launches, and enhancing site quality. Skilled in collaborating with cross-functional teams to conceptualize and introduce groundbreaking products to the market. Notable in enhancing brand performance and increasing sales Year-Over-Year by implementing proactive marketing strategies. Proficient in carrying out routine updates and maintain SEO best practices to maximize website traffic and campaign management to optimize user experience. Equipped with inclusive insights of HTML, CSS, and various coding languages. Ex Dell.
Skills
- Project Management
- Social Media Marketing
- Stakeholder Engagement
- Cross-functional Collaboration
- Localisation
- Content Management
- Campaign Management
- Adobe
- SalesForce
- Smartsheets
- MS Project
- Jira
- PMP Certification
- Vendor Management
- Data led
Experience
- Developed agendas and led daily scrub sessions to enhance site quality.
- Maintained site compliance with global guideline standards.
- Played integral role in successful product launches.
- Collaborated with international colleagues to exchange best practices and incorporate insights when applicable.
- Led the De-segmentations project that merged and streamlined the consumer and business sites into a single unified experience across EMEA.
- Detaileded reporting on the performance of programs.
- Conducted market trend analysis to provide benchmarking insights.
- Collaborated with key stakeholders to communicate program enhancements and their impact.
- Offered crucial support during launch windows for new enhancements.
- Coordinated with incident management teams to ensure prompt closure of raised incidents.
- Orchestrated management of designated site tools, overseeing and optimizing the quality of user experience.
- Identified and addressed site quality issues and conducted audits, actively participating in error fixing, and executing improvements for the user experience with designated site tools.
- Conducted impactful impact assessments and drove optimization through effective analytics management.
- Analyzed market data and customer feedback to identify opportunities and risks.
- Played a pivotal role in or took charge of quarterly initiatives
- Implemented best practices, internally and externally, aligning with Dell capabilities to maximize the efficiency and effectiveness of defined tools.